Information and Clarification Text Related to the Processing and Protection of Personal Data

This information and clarification text is created as required by the Personal Data Protection number 6698. Aliza Otelcilik Turizm ve Ticaret A.Ş. Metropolitan Hotels Bosphorus pays maximum sensitivity and attention in relation to the safety of your personal data and places importance on this issue. Thus, in accordance with the Personal Data Protection Act number 6698; ALİZA OTELCİLİK TURİZİM VE TİCARET A.Ş. Metropolitan Hotels Bosphorus, as the data responsible, shall save, store and update your personal data; clarify and disclose these data to the 3rd. Persons; transfer, classify and process them within the framework of the related regulations determined in Personal Data Protection Act in connection with our operation and service purposes in a continent manner, as described below.

  1. The Collection, Processing and Processing Purposes Regarding Personal Data

Our company warranties to take the necessary precautions in order to keep customer data confidential and not to share these data with third persons, pursuant to Personal Data Protection Law No. 6698. In addition, when you use our call centers or our web page in order to use our Company's and Group Company's services; when you make a job application; when you join our activities such as training, seminars or organizations; when you visit our Company or web page; your personal data can be collected and processed through updates automatically or with non-automatic methods through mobile applications and similar tools.

Data including but not limited to your name, surname, e-mail address, telephone numbers and Republic of Turkey Identification Number can be saved indefinitely/periodically by third person and/or institutions; can be stored in written/magnetic archives; can be used, updated, shared, transferred; and shall be processed within the conditions and purposes of personal data processing determined in the 5th. and 6th. articles of Personal Data Protection Act, in order to receive your written or electronic orders; to provide our products and services; to resolve your system related problems; to realize your payment operations; to provide marketing services for your orders, products and services in case you consent in advance; to update your data and to manage and continue your membership; to propose the products and services that may interest you and to ensure that the 3rd. Persons make their technical, logistic and other similar operations on Metropolitan Hotels’ behalf.

  1. To Whom and For What Purpose The Processed Personal Data Can Be Transferred

Within the framework of the personal data processing conditions and purposes determined in the Article 8 and 9 of the Personal Data Protection Act, your collected personal data can be transferred to our business partners, to our suppliers, to Aktif Group companies, our shareholders, to public institutes and private people; between company and group companies in order to realize the necessary operations by our units for to enable you to benefit from the products and services provided by our Company and the subsidiaries of Aktif Group, to offer the products and services that are provided by our Company and the subsidiaries of Aktif Group through customization according to your habits and needs, to provide the legal and commercial security of our company and of the people who are in a business relationship with our company (administrative operations regarding the communication established by our Company, providing physical security and control of the Company's lotions, business partner/customer/supplier (authorized persons or employees) evaluation processes, legal adaptation processes, financial operations etc.), to determine and apply the commercial and business strategies for our Company and Aktif Group subsidiaries, to provide the operation of the human resources policies of our Company and Aktif Group subsidiaries.

  1. The Method and Legal Reason for Personal Data Collection

Your personal data are collected in order to provide the product and services that we offer as a Company within the determined legal framework in the direction of the purposes situated above in any type of verbal, written or electronic environment and in order for our Company to fulfill its responsibilities arising from the contract and the act in a complete and accurate manner. Your personal data collected because of a legal reason can be processed and transferred in accordance with the purposes determined in the Articles (1) and (2) of this text, within the framework of the personal data processing conditions and purposes defined in the Articles 5th and 6th of the Personal Data Protection Act.

  1. Personal Data Holder's Rights Stated in the Article 11 of Personal Data Act

As personal data holders; in case you deliver your requests in relation to your rights via the methods regulated below on this information and clarification text to our Company, our Company shall conclude this request within 30 days in accordance with the quality of the request. However, in case a fee is predicted by the Personal Data Protection Commission, the fee determined by our Company in the tariff shall be collected. Within this framework, personal data holders have the right to;

Learn if their personal data is processed or not,

Request information regarding their processed personal data (if any),

Learn the purpose of personal data processing and whether this process is performed in accordance with its purposes or not,

Know about the third persons to whom their personal data are transferred in national or international areas,

Request correction of their personal data in case their personal data are processed in a deficient or incorrect way; and request to provide information about the process conducted within the scope of such correction, to the third persons to whom their data are transferred,

Request the deletion or destruction of their personal data in case that the reasons that have once required their processing are no longer applicable even though these data have been processed in accordance with the regulations of the Personal Data Protection Act and the related other act's regulations; and request to provide information about the process conducted within the scope of such deletion or destruction, to the third persons to whom their data are transferred,

Object a result against themselves, arising from the analysis of the processed data exclusively through automatic systems,

Request the recovery of any loss in case they suffer damage as their data are processed.

For all your questions related to your personal data, you can contact data security responsible and authorized Unit of Metropolitan Hotels Ankara.

In order to use your rights situated above, you may send your request together with the information proving your identity and your description in relation to the right that you wish to use, among the rights that are defined in the Article 11 of the Personal Data Act by completing the form on Personal Data Protection address and by delivering a copy of the form to Pürtelaş Hasan Efendi Mahallesi Meclis-i Mebusan Caddesi No:47 Fındıklı Beyoğlu/İSTANBUL address together with the identification documents by yourself, through notary or through other methods described in Personal Data Act or you can deliver the related form to in a securely electronically signed way.

The Use of Cookies

Our Company respects your concerns in relation to Personal Data Protection and values our relationship with you. This privacy, Cookie and Data Protection Policy ("Policy") is only valid for personal data that are collected through Metropolitan Hotels websites, web pages, interactive features, applications, widgets, blogs and related contents that are accessed through computers, mobile devices, other technological devices (collectively "Device") and also through Twitter, Facebook or other social websites and their related contents (collectively "Sites").

This Policy describes the types of personal data that we collect through Sites and way we follow when collecting these data and/or with whom these data may be shared. This Policy also describes how you may reach us in order to update your contact information, access your personal data in relation to marketing communications and activities and to control the use of your personal data or to find answers in relation to our privacy applications on these Sites. As you are deemed to approve that you fully understand and accept the regulation of this Policy by using these Sites, please read the Policy attentively. Also, please review the conditions of use which manage your use of these Sites and the content you send to these Sites.

 Just like many other companies, Metropolitan Hotels uses "cookies" and similar tools on the sites in order to increase the performance and to improve the user experience.

What are Cookies?

Cookies are small text files that are inserted on your Device. They help to analyze the web traffic and to enable the web applications to respond you as an individual. Web applications can collect and remember data in relation to your preferences and can adapt the processes according to your needs, likes and dislikes. Some cookies may include personal data; for instance, if you click "remember me" option when you sign in, the cookie may save your username. Most cookies do not collect personal data that cause your identity to be detected, and instead, they collect general data about how the users enter our Sites, how they use our Sites or the general condition of the users.

Why Do We Use The Cookies?

Metropolitan Hotels can upload cookies or similar files for security reasons and in order to state if you have visited the Sites before, to remember your language preferences if you are a new visitor or to facilitate your exploration on the site in another way and to personalize your visit experience on our Sites. Browser cookies enable us to collect technical and navigational data such as the time spent on our Sites and the visited pages. They also allow us to determine our best advertisements or offers which may be more appealing to you and to present you these advertisements or offers during your visits on our Sites. The cookies may save your preferences while visiting a significant Site and may improve your online experience. In the general sense, cookies help us to track which pages you may find advantageous or non-advantageous and to provide you a better Site. Cookies do not allow us to access any other information except the data that you want to share with us.

What types of cookies do we use?

Generally, the cookies used on the Sites can be categorized as:

  • Session Cookies: These cookies are used on 'sessions' regarding your each visit on the Site, and they expire after a short while as you sign out from the Site. They are not permanently saved, they do not include any personal data, and they help to decrease the need for the transfer of personal data on the Internet. These cookies can be deleted, or you may prevent their use. However, this preference decreases the performance of the Sites and limits your experience. These cookies also use timestamps which save your access time to the Site and log out time from the Site.
  • Tracking Cookies: These cookies enable us to know the visitors of our Sites continuously. By matching an anonymous, randomly created identification identifier, tracking cookies keep registers of where the users of our Sites come from, what type of search engine they may use, which link they have clicked on, which keyword they have used and where they are located in the World at the moment they have accessed the Site. We can make improvements on our Sites by tracking these data.
  • Permanent Cookies: This cookie type is saved on your Device and is not deleted when the browser is closed (sometimes a few hours, sometimes a few years or more). The permanent cookies are used when we need to remember who you are, in more than one session. For instance; this cookie type may be used in order to save your preferences. So, your preferences are remembered when you visit the Site again.
  • The Performance Cookies and Analytical Cookies: The Performance cookies are used to analyze how the Sites are used and to track their performance. So, they allow us to improve your Site use experience. These cookies help us to adapt the Site in order to reflect the contents that the users find most interesting and to detect the technical problems related to the Sites. We may use these data in order to create reports that may help us to analyze how the Sites are used, determine the most common problems and understand how we may improve the Sites.


Can Cookies Be Prevented?

You can accept or reject the cookies. Most web browsers automatically accept cookies. Yet, you can change the settings of your browser to reject the cookies if you desire. To change your settings in this regard, you can follow the instructions of the web browser that you use.